# Outlook Integration for AI Email Automation | Outcraft AI

> Connect Outlook with Outcraft AI so AI agents can send emails, manage follow-ups, and use email context for personalized outreach.

URL: https://www.outcraft.ai/integrations/microsoft-365-outlook
Last updated: 2026-09-23

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# Microsoft 365 Outlook \+ Outcraft AI

Use Outlook as an email channel for AI-powered follow-ups, scheduling, and customer communication.

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Microsoft 365 Outlook Connected Outcraft AI

Overview

Outcraft AI connects with Microsoft 365 Outlook to help revenue teams communicate consistently from their existing email environment. Use Outlook to send follow-up emails, support meeting coordination, and keep AI-powered outreach aligned with customer conversations.

## What Microsoft 365 Outlook is

Microsoft 365 Outlook is Microsoft’s email and calendar application for business communication, inbox management, and scheduling. With Outcraft AI, Outlook can support AI-generated email follow-ups and contextual communication workflows.

How to integrate

## Connect Microsoft 365 Outlook in 5 steps.

Test with sample records first. Then turn it on for live leads and customers.

1. 1 Authorize the Outlook account or Microsoft 365 mailbox Outcraft AI should use.
2. 2 Define mailbox permissions, sender identity, templates, and approved follow-up rules.
3. 3 Map contact, email, and scheduling context needed for personalized AI conversations.
4. 4 Configure handoff rules, calendar-related actions, and compliance requirements.
5. 5 Test email delivery, routing, and customer-facing workflows before launch.

More Messaging tools

## Works well alongside Microsoft 365 Outlook.

[See all 21 integrations](https://www.outcraft.ai/integrations#all)

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[Messaging ### Gmail Connect your email account to allow AI agent to send emails and access email data for better personalization. View integration](https://www.outcraft.ai/integrations/gmail)

[Messaging ### WhatsApp Integrate WhatsApp to engage customers directly on their preferred messaging app. Automate real-time, two-way conversational outreach for checkout recovery, support, and updates. View integration](https://www.outcraft.ai/integrations/whatsapp)

Microsoft 365 Outlook + Outcraft ·

Faster follow-up ·

## What could faster follow-up add to your numbers?

Bring one real workflow and we'll show you where Outcraft could create more conversations, meetings, or recovered revenue.

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