Microsoft Dynamics 365 + Outcraft AI
Trigger AI-powered revenue workflows from Microsoft Dynamics 365 CRM events and customer data.

Outcraft AI connects with Microsoft Dynamics 365 so enterprise sales and customer teams can turn CRM activity into fast, consistent follow-up. Use lead, contact, account, and opportunity changes to trigger AI conversations that qualify prospects, recover missed opportunities, and support pipeline growth.
What Microsoft Dynamics 365 is
Microsoft Dynamics 365 is a suite of business applications that includes CRM capabilities for sales, marketing, service, accounts, contacts, leads, and opportunities. With Outcraft AI, Dynamics 365 can power autonomous outreach using your existing customer data.
Connect Microsoft Dynamics 365 in 5 steps.
Test with sample records first. Then turn it on for live leads and customers.
- 1 Connect Microsoft Dynamics 365 through the approved Microsoft authorization or API setup.
- 2 Map the leads, contacts, accounts, opportunities, activities, and fields Outcraft AI should use.
- 3 Define CRM events that should trigger AI workflows, such as lead creation, stage change, renewal risk, or stalled opportunity.
- 4 Configure outreach channels, ownership rules, and write-back fields for notes and outcomes.
- 5 Test permissions, data sync, and workflow behavior before launch.
Works well alongside Microsoft Dynamics 365.
What could faster follow-up add to your numbers?
Bring one real workflow and we'll show you where Outcraft could create more conversations, meetings, or recovered revenue.



