WhatsApp + Outcraft AI
Engage customers through real-time AI conversations on one of their preferred messaging channels.
Outcraft AI connects with WhatsApp to support fast, conversational outreach for customers who prefer messaging. Use WhatsApp workflows for abandoned checkout recovery, order updates, purchase support, reactivation, and timely customer engagement.
What WhatsApp is
WhatsApp is a messaging platform used for real-time conversations between people and businesses. With Outcraft AI, WhatsApp can become a two-way channel for AI-powered customer communication and revenue recovery.
Connect WhatsApp in 5 steps.
Test with sample records first. Then turn it on for live leads and customers.
- 1 Connect the approved WhatsApp Business setup to Outcraft AI.
- 2 Confirm sender identity, customer consent requirements, and approved message use cases.
- 3 Define the customer events that should trigger WhatsApp conversations, such as inbound lead, abandoned intent, order update, or retention risk.
- 4 Configure conversation scripts, escalation rules, and follow-up outcomes.
- 5 Test message delivery, handoffs, and compliance rules before launching live campaigns.
Works well alongside WhatsApp.
What could faster follow-up add to your numbers?
Bring one real workflow and we'll show you where Outcraft could create more conversations, meetings, or recovered revenue.
