# WhatsApp Integration for AI Conversations | Outcraft AI

> Connect WhatsApp with Outcraft AI to automate two-way customer conversations for checkout recovery, updates, and revenue workflows.

URL: https://www.outcraft.ai/integrations/whatsapp
Last updated: 2026-09-23

[All integrations](https://www.outcraft.ai/integrations) Messaging

# WhatsApp \+ Outcraft AI

Engage customers through real-time AI conversations on one of their preferred messaging channels.

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WhatsApp Connected Outcraft AI

Overview

Outcraft AI connects with WhatsApp to support fast, conversational outreach for customers who prefer messaging. Use WhatsApp workflows for abandoned checkout recovery, order updates, purchase support, reactivation, and timely customer engagement.

## What WhatsApp is

WhatsApp is a messaging platform used for real-time conversations between people and businesses. With Outcraft AI, WhatsApp can become a two-way channel for AI-powered customer communication and revenue recovery.

How to integrate

## Connect WhatsApp in 5 steps.

Test with sample records first. Then turn it on for live leads and customers.

1. 1 Connect the approved WhatsApp Business setup to Outcraft AI.
2. 2 Confirm sender identity, customer consent requirements, and approved message use cases.
3. 3 Define the customer events that should trigger WhatsApp conversations, such as inbound lead, abandoned intent, order update, or retention risk.
4. 4 Configure conversation scripts, escalation rules, and follow-up outcomes.
5. 5 Test message delivery, handoffs, and compliance rules before launching live campaigns.

More Messaging tools

## Works well alongside WhatsApp.

[See all 21 integrations](https://www.outcraft.ai/integrations#all)

[Messaging ### Slack Connect Slack to get real time notifications from your campaigns. View integration](https://www.outcraft.ai/integrations/slack)

[Messaging ### Gmail Connect your email account to allow AI agent to send emails and access email data for better personalization. View integration](https://www.outcraft.ai/integrations/gmail)

[Messaging ### Microsoft 365 Outlook Connect your Outlook account to allow the AI agent to send emails, manage follow-ups, and access email data for seamless, personalized communication. View integration](https://www.outcraft.ai/integrations/microsoft-365-outlook)

WhatsApp + Outcraft ·

Faster follow-up ·

## What could faster follow-up add to your numbers?

Bring one real workflow and we'll show you where Outcraft could create more conversations, meetings, or recovered revenue.

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